In the app (fastest)
- Open P.U.B and sign in.
- Tap You at the bottom right.
- Scroll to the bottom and tap Delete my account.
- Confirm. Your account is deleted straight away.
By email
No longer have the app? Email accounts@gingerbean.ae from the email address you signed up with, with the subject "Delete my P.U.B account". We will delete it within 7 days and reply to confirm.
What gets deleted
- Your account, email address and sign-in details
- Your profile: name, flag, photos, teams and preferences
- Your check-ins, "I'm going" plans, sessions, crawls, points and rankings
- Your reviews and ratings
- Your messages in pub chats, session chats and direct messages
- Your mates list, blocks and the reports you made
What we keep, and for how long
- Routine backups are overwritten within 30 days, after which nothing of yours remains.
- Anonymised statistics (for example, how busy a pub was on a Friday) that cannot identify you.
- If you manage a pub, the pub stays in the app but is no longer linked to you.
- If someone reported you, we may keep that report for up to 90 days to protect other users, then delete it.
Delete some data without deleting your account
You can edit or remove anything on your profile inside the app at any time. To have particular reviews, messages or check-ins removed while keeping your account, email accounts@gingerbean.ae saying what you want gone, and we will remove it within 7 days.